A Review of North American Selection Procedures: Canada and the United States of America

Abstract

This article reviews North American selection procedures used to make employment decisions (hiring, promotion, training, layoff and demotion) within public and private organizations in Canada and the United States of America. We present the conclusions of several surveys of selection practices including those conducted by the International Personnel Management Association and the American Management Association. We summarize the literature on assessment centers, biodata, computerized assessment, education and experience criteria, individual assessment, education and experience criteria, individual assessment, integrity testing, interviews, job knowledge tests, physical and psychomotor tests and written tests. We also describe selection procedures being used for a variety of occupations from Air Traffic Controller to Telephone Operator. We conclude by describing future trends in personnel assessment in North America and predict greater collaborative research efforts between our two countries.