Abstract

In1 this paper, we focus on providing a deep theoretical review and analysis of knowledge management. And we conduct both quantitative and qualitative studies. Firstly, we provide an overview of the knowledge management literature from 2005 to 2017 on a sample of 800 most relevant articles by CiteSpace. And this process includes both bibliometric and text mining analysis. We examine the impact of factors such as variations across publication years, the contribution of different countries, keywords statistics and most cited references. Next this study summarizes and analyses the theoretical conceptions of knowledge management which include definitions and stages about knowledge management. Then we review some major apporaches for designing the knowledge management system from different perspective including information technology tools, knowledge representation and organization, knowledge sharing, performance measure for knowledge management and intelligent applications for knowledge management. At last we investigate the major research trends in knowledge management and give some recommendations for future research of knowledge management.

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