Abstract
One unique approach to identify knowledge orientation has been outlined in this research paper using Indian commercial banks as case example. The study outlines 27 manifest variables to defi ne knowledge orientation in 14 banks through survey administered to 360 senior-middle level bank staff in Knowledge Management (KM) role. Data is analysed using Confi rmatory Factor Analysis (CFA). All manifest variables are validated and measured in terms of their contribution to organisational knowledge, and a ranking order is drawn to present the knowledge orientation through a scorecard. The scores will help banks to analyse their knowledge orientation and determine what knowledge elements to use, shape or drop to structure their KM program.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: International Journal of Knowledge Management Studies
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
