A Research Paper on Study of Performance of Online Appointment System with Respect to Traditional System from Patient’s Perspective

Abstract

Planning appointments has become a daunting task especially for health professionals in hospitals and clinics. Failure of appointment appointments can also result in dispersed appointments, increased number of shows, general patient dissatisfaction and financial losses for health organizations. Many day-to-day medical centers now use a combination of telephone-based planning and computer-based appointments but there is still a technical and human error gap. This online facility can add power to any hospital or clinic website. Reduces the hard work associated with managing a medical environment. More time to commit to patient care, better patient compliance and financial efficiency are other rewards. The integration of covid time, technology and rapid population growth has been strongly driven to introduce patient planning online. In this used project, you sometimes experience minor problems where you need to consult a doctor about your health problems or nearby and follow their meetings. The Online Doctor System will provide one authorized direct communication between the doctors of your choice if necessary for your minor problems. Using the web Online Healthcare System, patients will be able to complete online forms in seconds before entering the virtual office room. It will also allow you to upload your lab results such as x-ray copies, medical history etc which your doctors may refer you for.