Abstract

As essential and significant interfaces in the maritime transportation chain, ports operate in a dynamic and competitive environment. Port managers’ competencies are critical intellectual capital for ports to react to the demands of this changing environment. This research aims to identify the critical managerial competencies of container port senior managers in strategically managing the container port in a dynamic and competitive environment. The study was carried out in two steps, and structured interview and Delphi methods were used. As a result, 26 critical managerial competencies for senior managers of container ports are determined in this study, including technical and operational, human and social, cognitive and conceptual competencies. The outcomes of this study are expected to contribute to the relevant literature and provide useful insights to practitioners in designing and implementing human resource development strategies in port management.

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