Abstract
The software production and maintenance management support project (SPMMS) will define and produce a complete, consistent and efficient information system supporting all management activities in the life cycle of software. Adequate management of the production and maintenance of software can be achieved only with the support of quantitative analysis. This analysis must examine all attributes of the process by which software is developed and maintained. Initial results are available of an investigation into the use of quantitative models within an SPMMS. There are several issues and problems of project management. Existing models for cost and some approaches to the measurement of quality have disadvantages. An experience database helps estimating and planning and control. Criteria for model selection can be given (as a basis for assessing external and internal models). A CQA model is incorporated within SPMMS. This is part of the SPMMS approach to integrated and automatic management support.
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