A Qualitative Study of Victim Offender Mediation: Implications for Social Work

Abstract

Restorative justice has grown extensively in recent years. However, existing research data indicate a lack of information regarding its process. This qualitative study aimed at providing an understanding of the experiences of participants in the delivery process. In addition to observation, 34 face-to-face interviews were conducted with 37 individuals. Analyses yielded important insights into multiple layers of participants' experiences. Though the participants indicated having had positive experiences, some insensitive approaches toward victims were also pointed out. This article discusses the implications in moving toward victim-sensitive restorative justice and for the social work profession.