Abstract
Public health inspectors (PHIs) play an important role in enforcing the regulation and monitoring of approximately 9000 small noncommunity drinking water systems across Ontario. These small drinking water systems (SDWS) are diverse and face unique challenges. The purpose of this research was to explore PHIs’ insights and needs related to these SDWS in Ontario, Canada, to inform future policy and training initiatives to support safe drinking water. Data were collected through teleconference-conducted focus groups. Transcripts were analyzed and three major themes were found: the operator–PHI relationship, PHI training and information needs, and operational challenges. Overall, participants reported that they felt confident in their ability to inspect SDWSs. Main concerns to water safety were the technical ability of the water operator to manage their water supply and the impact of having a long time period between inspections of water systems. Future research should explore the cost-benefit of increasing inspection frequency in SDWSs and a variety of training and education initiatives for PHIs and operators of SDWSs.
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