A Qualitative Case Study on the Use of Drone Technology for Stock Take Activity in a Third-Party Logistics Firm in Malaysia

Abstract

The activity of stock taking in any business is important and must be done on a regular basis because as it ensures the company is on the right track to reach its business target. This case study is concerning the use of drones for stock taking. The main focus for this case study is the use of drones for stock taking in a Malaysian third party logistics company (company XYZ). This work will look to address on how effective or beneficial is the use of drone technology for stock take method in company XYZ and adoptability level of company XYZ to adopt drone technology. This study is in the form of an exploratory research which uses qualitative means to gather data in regards to the adoption of drone method for stock take in the company. Purposive sampling method is employed in this study. Data were collected based on interview and questionnaire done on the warehouse manager & assistant manager, stock control manager, and head of operations department. The outcome of this work showed that drone method of stock take is in fact very beneficial as there was significant reduction of duration for the stock take activity.