A psychological contract for the digital mindset: Factor analysis of the Psychological Contract Inputs-Outcomes Inventory (PCIOI)

Abstract

We aimed to explore the factor structure of the Psychological Contract Inputs-Outcomes Inventory (PCIOI) as a potential reliable measure for assessing the psychological contract content elements of employees with a digital mindset. Employees (n = 293, mean age = 38.58 years, SD = 9.34 years) in the digital-oriented services industry in South Africa (70%), Zimbabwe (15%), and other European countries (15%) completed the PCIOI. Exploratory and Confirmatory Factor Analyses were used to assess the factor structure of the inventory. The statistical procedures yielded a 41-item, multilevel scale measuring three higher-order dimensions (employee inputs, organisational outcomes, psychological contract fulfilment). This study extends psychological contract theory by providing evidence of the PCIOI as a valid and reliable measure of the digital mindset psychological contract. Additional studies are needed to further refine the PCIOI and validate its usefulness in the digital era.