Abstract
The paper proposes an Emerging Technologies Expectations Model (ETEM) that aims at explaining the differences in perception of new technologies as well as the expectations towards them. These Expectations, classified into Technology Evolution, Technology Revolution, Social Evolution and Social Revolution are explained by Knowledge and Usage that in turn are shaped by Information Sources. The Information Sources factor, which influences both Expectations and Knowledge, and the Usage factor both play an important role in the model. The application of this model was illustrated using blockchain as an example of an emerging technology, and data from a survey conducted among IT university students in Cracow, Poland. The proposed model contributes to filling the research gap concerning a comprehensive explanation of people’s expectations towards emerging technologies, considering the way people absorb knowledge and undertake the usage of technology based on various information sources. It also provides practical implications, since the knowledge of the factors that can influence people’s expectations towards emerging technologies might be useful in shaping these expectations.
Highlights
Beginning from the 50s of the 20th century we have been faced by an increasing number of various technologies emerging into the business and our lives
In order to analyse Knowledge and Usage of blockchain technology (BC) by respondents we developed two indicators: a knowledge factor (KF) that represents respondents’ general knowledge of BC, and a usage factor (UF) that reflects the previous experience and readiness for the use of BC applications by respondents
The results indicate the existence of a weak relationship between KF and UF
Summary
Beginning from the 50s of the 20th century we have been faced by an increasing number of various technologies emerging into the business and our lives. This phenomenon has rapidly intensified with the proliferation of the Internet in the turn of the century. Org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. A proposition of an emerging technologies expectations model:
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