Abstract

In the globalization era, Malaysian automotive industry is facing greater challenges due to the general quest for high quality, the requirement and regulation of ASEAN Trade Area (AFTA) and the increasing competition between local car and foreign car manufactures. Therefore, to increase the competitiveness, firms apply many quality program and initiatives such as Balanced Scorecard (BSC). The BSC strategy helps managers to manage strategic plan, monitor and control the performance result, encourages effective communication and discussion, provides reward based system, and feedback with quick action approach that aligns with organization goal. Managers need to focus on both financial and non-financial measures (customer, internal business process, and innovation and learning) to achieve organizational goals. The aim of this paper is to review the relationship between the strategic control system and organizational performance for Malaysian Automotive industry. Keywords - Strategic control systems, organizational performance, balanced scorecard, automotive.

Full Text
Paper version not known

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call

Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.