Abstract

This study aims at developing a Knowledge Management Implementation Framework for adoption by firms in the Ghanaian construction industry. Recent developments in the field of Knowledge management in the construction sector have led to a renewed competition in driving organizational performance. However, the construction industry in Ghana lacks a knowledge management implementation framework that addresses the needs of the Ghanaian construction supply chain while a comprehensive approach to managing knowledge remains nebulous. The study adopted an extensive literature review of existing knowledge management models to provide the basis for the development of the proposed framework for Ghana. The proposed knowledge management implementation framework was subjected to testing and validation by project managers drawn from nineteen indigenous construction firms in Ghana. The technology acceptance model (TAM) was used as the criteria to validate the proposed knowledge management implementation framework. The proposed Guribie & Tengan knowledge management implementation framework was perceived to be useful, and easy to use and the intention to adopt and use was high among indigenous Ghanaian construction firms. The study recommends further validation using wider population to enhance the efficacy of the framework for wider industry acceptance to enhance organizational competitiveness and performance delivery.

Highlights

  • Knowledge management is a key tool in the construction industry to drive competitive advantage [1] [2]

  • This study aims at developing a Knowledge Management Implementation Framework for adoption by firms in the Ghanaian construction industry

  • The study in advocating for the implementation of knowledge management in the Ghanaian construction industry, a preliminary knowledge management implementation framework is developed for construction organizations in Ghana to adopt indigenous and small-scale firms to improve overall business performance and drive competitive advantage

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Summary

Introduction

Knowledge management is a key tool in the construction industry to drive competitive advantage [1] [2]. Hari, and Kumar [3] reaffirm that, construction firms having been managing knowledge informally need a more structured and coherent approach to sustain competitive advantage. While knowledge management has made surge globally and in developed economies such as the UK construction industry [6], formal knowledge management implementation in Ghana is at infancy with no implementation frameworks for adoption by firms in the construction sector. The study in advocating for the implementation of knowledge management in the Ghanaian construction industry, a preliminary knowledge management implementation framework is developed for construction organizations in Ghana to adopt indigenous and small-scale firms to improve overall business performance and drive competitive advantage. The management of knowledge in this regard is at four levels which include management of project knowledge; individual knowledge; organization knowledge; and environmental knowledge

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