A PROPOSED FRAMEWORK TO CONTROL RUMOUR PROPAGATION ON TWITTER FOR CRITICAL NATIONAL INFORMATION INFRASTRUCTURE (CNII) ORGANISATIONS

Abstract

Critical National Information Infrastructure (CNII) organisations in Malaysia consist of many crucial sectors that not solely effect on national e-sovereignty, but also on economy, social and politic matters. Due to the widely usage on social media especially on Twitter, harmful rumour can easily propagate without any restrictions on any CNII organisations. For instance, the harmful rumour can damage the function of affected CNII such as reputation, perception and even worse can lead to disability to function. Up to this moment, there is no proper control to stop rumour propagation on Twitter for CNII. Therefore, this paper proposes a framework on controlling rumour propagation on Twitter for Malaysian CNII. Keywords: Rumour, Rumour Control, Microblogging, Twitter, Critical National Information Infrastructure (CNII)