A PROCESS FOR THE UPDATE AND REVIEW OF OPERATION AND TECHNOLOGY ROADMAPS

Abstract

In order to aid Singaporean small and medium sized companies identify and select emerging technologies for business benefit, the Operation and Technology Roadmapping (OTR) process has been introduced and applied to over seventy companies. To help these companies continue the adoption of roadmapping, an update process has been developed and applied to ten organizations. This paper introduces the operation and technology roadmap methodology for roadmap creation, and then explores the process used for updating roadmaps. The update process involves an initial review of the roadmap technologies, products and service and drivers to see how 'accurate' the past roadmaps forecasts were and to establish 'rules' for the update of the roadmap. Once the review has been carried out, a decision is then made as to whether create a new roadmap or to update the existing roadmap. If a new roadmap is to be created the existing OTR process is followed. If the roadmap is to be updated then more emphasis is placed on carrying forward the information already present on the roadmap, with the addition of some new ideas within the current roadmap framework.