A Process Evaluation of Social Protection Policy in the Unconditional Cash Transfer Programme for Vulnerable People

Abstract

This study is a Process evaluation of the Unconditional Cash Transfer (UCT), which is implemented by the International Rescue Committee (IRC), in Chipinge District. The study assessed the program's implementation methods. The study utilized a mixed methodology approach. Semi structured interviews were utilized to interview beneficiaries and project staff. A total of 10 interviewees were interviewed and 80 questionnaires were distributed to beneficiaries. Interviewees were purposely selected, and 80 questionnaire respondents were randomly selected. The author also gathered data through document analysis and observations. The study assessed if activities were being carried out according to plan, if non-cash and cash resources utilized according to plan, and whether the skills and competencies of the personnel were adequate. The study also analyzed beneficiary satisfaction and potential changes to the UCT program’s implementation. The findings were that UCT activities are being carried out according to plan. Cash and noncash resources are always available for the implementation of the UCT Programme and there is no abuse of funds. The findings indicated that the personnel are qualified enough for the implementation of the programme and that beneficiaries are satisfied with the UCT programme services. The study recommended that it might be necessary to increase the frequency of the cash transfer payments to a monthly basis instead of bi-monthly to empower the beneficiaries to generate more income. It was recommended that there be an exit strategy to phase out eligible beneficiaries and bring in new beneficiaries. It was also recommended that the payment process may be electrified to cut costs and for easy tracking of payments Since the study was based on a single case, Chipinge, it was recommended that there is need to conduct process evaluations on the UCT programme in other parts of the country to get a broader spectrum on the implementation of the UCT programme.