Abstract

A Primary Knowledge Revolution: New Demands, New Responsibilities for Reference Librarians and Services in the Digital Age<i>Unobtrusive Evaluation of Reference Service and Individual Responsibility: The Canadian Experience</i>. Juris Dilevko<i>Evaluating Reference Services: A Practical Guide</i>. Jo Bell Whitlatch<i>Digital Reference Service in the New Millennium: Planning, Management, and Evaluation</i>. R. David Lankes, John W. Collins III, Abby S. Kasowitz

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