A preliminary study on psychological crisis intervention strategies used in public emergencies

Abstract

Objective To explore the strategies of using psychological crisis intervention in public emergencies. Methods In the early stage, psychological crisis intervention concepts and behavioral responses were formed through literature research and qualitative research methods. Use three rounds of Delphi for expert advice. Three indexes including positive coefficient, authority and coordination were used to test the reliability of expert consultation. Results Overall, it passed 239 out of 269 entries. The first round passed item 210, modified item 18, no consensus item 41;In the second round,8 new entries were added, and 22 entries were deleted through 24 entries. In the third round, there were 5 entries and 16 entries were deleted. The authority coefficient was 0.859, indicating that the experts were very familiar with the items. The coordination coefficient of three rounds of consultations were 0.464，0.696，and 0.407 (P<0.001) respectively, showing that the coordination degree of experts was excellent, the credibility of feedback was high, and results were highly reliable. Conclusions The strategies of field psychological crisis intervention for public emergencies developed in this study received the consensus by domestic psychological crisis intervention experts, it is will provide a basis for systematic, comprehensive and effective guidance for this work. Key words: Delphi technique; Disaster planning; Public emergency; Psychological crisis intervention