A Preliminary Study on Internet of Things (IoT) in Collaborative Tourism Consumption

Abstract

Collaborative consumption in tourism is more prevalent and more important to travel than ever, taking into account the new paradigms and dilemmas across cultures and society. The touristic business revolves around the tourist requirements across the cutting-edge technology trends, through the multifold Internet of Things (IoT) that have a strong role and impact within the tourism and hospitality sectors. Methodologically, the systematic mapping study (SMS) is adopted as the selected research approach, focusing on the papers published in the three most reliable and renowned academic databases, namely Scopus, Web of Science, and Science Direct, to gather dominant literature sources on collaborative consumption and IoT into tourism industry, properly based in-depth theoretical, conceptual, and content analysis. From a preliminary perspective, this study discusses the increasing phenomena of collaborative consumption in tourism resulting in the development of a Smart Map of the IoT in Collaborative Tourism Consumption, as the main outcome of this research. This preliminary research points out key remarks, practical suggestions, recommendations and contributions for managers, stakeholders, players, and marketers, as well as a strategic agenda for future actions.