A Practical Guide to Performance Improvement: Change Acceleration Process and Techniques to Maintain Improvements

Abstract

Performance improvement (PI) team members and leaders can use a variety of tools to help accelerate change and sustain performance for lasting success. Key factors for PI team members to consider for change management are the ability to work together to problem solve and the involvement of the project's champion or sponsor for the duration of the project. The PI team can use the Change Acceleration Process model, which includes the Threats & Opportunities Matrix; backward imaging; and the goals, roles, processes, and interpersonal relationships checklist to accelerate and maintain their improvement efforts. After reviewing this article, the reader should have a better understanding of how to use the Change Acceleration Process model and tools to promote teamwork, recognize external factors that may hinder improvement, and stay focused on the project goals for ultimate PI project success. This is the sixth article of a six-part series about performance improvement.