A Practical Experience on the Amazon Alexa Integration in Smart Offices.

Răzvan Bogdan,Mihaela Marcella Crisan-Vida,Mircea Popa,Lăcrămioara Stoicu-Tivadar,Alin Tatu

doi:10.3390/s21030734

Răzvan Bogdan, Mihaela Marcella Crisan-Vida + Show 3 more

Open Access

https://doi.org/10.3390/s21030734

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Abstract

Smart offices are dynamically evolving spaces meant to enhance employees’ efficiency, but also to create a healthy and proactive working environment. In a competitive business world, the challenge of providing a balance between the efficiency and wellbeing of employees may be supported with new technologies. This paper presents the work undertaken to build the architecture needed to integrate voice assistants into smart offices in order to support employees in their daily activities, like ambient control, attendance system and reporting, but also interacting with project management services used for planning, issue tracking, and reporting. Our research tries to understand what are the most accepted tasks to be performed with the help of voice assistants in a smart office environment, by analyzing the system based on task completion and sentiment analysis. For the experimental setup, different test cases were developed in order to interact with the office environment formed by specific devices, as well as with the project management tool tasks. The obtained results demonstrated that the interaction with the voice assistant is reasonable, especially for easy and moderate utterances.

Highlights

For the scenario of our paper, we propose to interact with Jira, which is a proprietary project management tool developed by Atlassian
Based on the observations noted above, the research questions in this study are as follows: (RQ1) To build the architecture needed to integrate voice assistants into smart offices in order to support employees in their daily activities, like ambient control, attendance system, and reporting, and interacting with project management services used for planning, issue tracking, and reporting; (RQ2) to understand what are the most accepted tasks to be performed with the help of voice assistants in a smart office environment; (RQ3)
Our particular interest was to develop the environment to interact with specific smart office devices, as well as to project management tools, by this offering new scientific insights that can guide researchers on future, similar work

Summary

Introduction

The Internet of Things (IoT) has become a technical revolution by which different kinds of machines and devices can be interconnected via Internet. Such kind of physical objects are called things and their functioning goal is to offer information about the surrounding environment and, based on external stimuli, to appropriately become reactive. One of the technological novelties where these principles are laying the ground is that of smart offices. Their role is “to integrate physical devices, human beings and computing technologies with the intention of providing a healthy, conducive, interactive and intelligent environment for employees” [1]

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