Abstract
Abstract Third-party applications deployed on vocal home-devices (Google Home, Amazon Echo...) are usually rule-based and follow an hard-coded dialogue graph. In this paper we describe how we included artificial intelligence in our vocal conversational agent actually running in production on Amazon Echo and soon on Google Home. This approach is based on contextual bandits, a special case of reinforcement learning, that allows to pilot the dialogue inside a fussy dialogue graph while taking advantage of the features available in the home-devices’ frameworks.
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