Abstract
BackgroundStudies on healthcare-seeking behaviour usually adopted a patient care perspective, or restricted to specific disease conditions. However, pre-diagnosis symptoms may be more relevant to healthcare-seeking behaviour from a patient perspective. We described healthcare-seeking behaviours by specific symptoms related to respiratory and gastrointestinal-related infections.MethodsWe conducted a longitudinal population-based telephone survey in Hong Kong. We collected data on healthcare-seeking behaviour specific to symptoms of respiratory and gastrointestinal-related infections and also associated demographic factors. We performed descriptive analyses and estimated the proportion of participants who sought medical consultation, types of services utilized and duration from symptom onset to healthcare seeking, by different age groups. Post-stratification was used to compensate non-response and multiple imputation to handle missing and right-censored data.ResultsWe recruited 2564 participants who reported a total of 4370 illness episodes and 7914 symptoms. Fatigue was the most frequently reported symptom, followed by headache and runny nose, with 30-day incidence rate of 9.1, 7.7, and 7.7% respectively. 78% of the participants who had fever sought medical consultation, followed by those with rash (60%) and shortness of breath (58%). Older adults (aged ≥55y) who had symptoms including fever, sore throat, and headache had a significantly higher consultation rate comparing to the other age groups. The 30-day incidence rates of influenza-like illness (ILI) and acute respiratory illness (ARI) were 0.8 and 7.2% respectively, and the consultation rates among these participants were 91 and 64%. Private general practitioner clinics was the main service utilized by participants for most of the symptoms considered, especially those related to acute illness such as fever, diarrhoea and vomiting. Chinese medicine clinics were mostly likely to be visited by participants with low back pain, myalgia and fatigue. Among participants who have sought medical services, most were within 3 days of symptom onset.ConclusionsHealthcare-seeking behaviour were different by symptoms and age. Characterization of these patterns provides crucial parameters for estimating the full burden of common infectious diseases from facility-based surveillance system, for planning and allocation of healthcare resources.
Highlights
Studies on healthcare-seeking behaviour usually adopted a patient care perspective, or restricted to specific disease conditions
The onset of 763 reported illness episodes were within 7 days of the telephone interview and for those participants who have not reported seeking medical consultations, their healthcare-seeking behaviours were considered right-censored and were handled using multiple imputation
Was the main service utilized by participants with most of the symptoms considered, especially those related to acute illness (Fig. 2)
Summary
Studies on healthcare-seeking behaviour usually adopted a patient care perspective, or restricted to specific disease conditions. From a patients’ perspective, healthcare-seeking behaviour tends to be responsive to discomfort or symptoms, rather than to specific diagnosed diseases which were unknown to them before medical consultation. Many studies examined healthcare-seeking behaviour either focused on a patient care perspective, or restricted to a specific disease related to a few limited symptoms [4,5,6]. We focused on healthcare-seeking behaviour specific to symptoms and syndromes, which may more realistically reflect personal responses to sickness in the general population. Such data is still limited in the literature
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
