Abstract
Nowadays manufacturers are forced to shift from their traditional product-manufacturing paradigm to the goods-services continuum by providing integrated combination of products and services. The adoption of service-based strategies is the natural consequence of the higher pressure that these companies are facing in the global markets especially due to the presence of competitors which operate in low wage region. By betting on services, or more specifically, on servitization manufacturing companies are moving up the value chain in order to move the competition from costs to sophistication and innovation. The proliferation of new emerging technologies and paradigms together with a wider dissemination of information technology (IT) can significantly improve the capability of manufacturing companies to infuse services in their own products. The authors present a knowledge-based and data-driven platform that can support the design and development of Product Extended by Services (PESs) solutions.
Highlights
In the pursuit of competitiveness, European manufacturing companies are required to create value by designing and producing the so called products of the future that satisfy an heightened costumer awareness and needs, improve their own operational efficiency and effectiveness while enabling market expansion in Europe and abroad [1]
The trend in servitization is confirmed in [5], where it is claimed that European manufacturing industries of today are under high pressure in the global market due to: 1) the presence of competitors which operate in regions with low-wage and are absolving very fast the available technologies; 2) and to the need to keep pace with science-based innovation processes and products that are creating new markets and new business
As stated in [1] and [6], the provisioning of both products and associated services according to the Product-Service System (PSS) approach will incredibly benefit from an increased product/process intelligence and an overall manufacturing enterprise infrastructure to support both the Product Lifecycle Management (PLM) and Service Lifecycle Management (SLM) integration
Summary
Eng. North University Center of Baia Mare Baia Mare, Romania. The adoption of service-based strategies is the natural consequence of the higher pressure that these companies are facing in the global markets especially due to the presence of competitors which operate in low wage region. On servitization manufacturing companies are moving up the value chain in order to move the competition from costs to sophistication and innovation. The proliferation of new emerging technologies and paradigms together with a wider dissemination of information technology (IT) can significantly improve the capability of manufacturing companies to infuse services in their own products. The authors present a knowledge-based and datadriven platform that can support the design and development of Product Extended by Services (PESs) solutions
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