Abstract

Due to the pressure exerted by competition among educational institutions to achieve funding and legitimacy in public, achieving quality of education has become a major concern for all the stakeholders not only in higher educational institutions but to the PTTCs as well. So, to achieve this, an understanding of what quality is in teacher training colleges such as PTTCs is highly paramount. The major aim of this study was to explore the insights of tutors in PTTCs on the meaning of quality of education. To achieve this, the study employed a phenomenological research design to attain a deep understanding of the concept of quality of education as perceived by the tutors in PTTCs. Data was collected through semi-structured interviews and analyzed through thematic and content analysis. The study unveiled that PTTC tutors perceive the quality of education in the following ways: meeting students' needs and government quality assurance (QA) standards, students performing well in examinations, work culture involving everyone to achieve the needs of the students, compliance with quality standards, and corresponding to the learners’ expectations, meeting criteria in learner support services and the ability to deliver the subject matter to the students. Finally, several recommendations and conclusions were drawn from the study.

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