Abstract

Purpose Emerging technologies are capable of enhancing organizational- and individual-level outcomes. The organizational behavior (OB) field is beginning to pursue opportunities for researching emerging technologies. This study aims to describe a framework consisting of white, black and grey boxes to demonstrate the tight coupling of phenomena and paradigms in the field and discusses deconstructing OB’s white box to encourage data-driven phenomena to coexist in the spatial framework. Design/methodology/approach A scoping literature review was conducted to offer a preliminary assessment of technology-oriented research currently occurring in OB. Findings The literature search revealed two findings. First, the number of published papers on emerging technologies in top management journals has been increasing at a steady pace. Second, various theoretical perspectives at the micro- and macro- organizational level have been used so far for conducting technology-oriented research. Originality/value By conducting a scoping review of emerging technologies research in OB literature, this paper reveals a conceptual black box relating to technology-oriented research. The essay advocates for loosening OB’s tightly coupled white box to incorporate emerging technologies both as a phenomenon and as data analytical techniques.

Highlights

  • Emerging technologies such as artificial intelligence (AI), blockchain, virtual reality (VR), robotics, Internet of Things (IoT) and quantum computing powered by data analytics, machine learning (ML) algorithms and automations enhance organizational- and individuallevel outcomes (Alpaydin, 2020)

  • Management literature appreciates the significant advancements in firm performance that emerging technologies can bring (Eggers & Kaul, 2018) and encourages scholars to use them in research for theory development (George, Osinga, Lavie, & Scott, 2016)

  • Upon searching all journals for each technology term, the compiled list was further refined by only retaining papers that discussed a specific organizational behavior (OB), management, or organizational theory in the context of that technology

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Summary

Introduction

Emerging technologies such as artificial intelligence (AI), blockchain, virtual reality (VR), robotics, Internet of Things (IoT) and quantum computing powered by data analytics, machine learning (ML) algorithms and automations enhance organizational- and individuallevel outcomes (Alpaydin, 2020). Incorporating data science in management research enables scholars to develop better answers to old research questions by establishing causal relationships (Tonidandel, King, & Cortina, 2015) Even with such and more thrilling opportunities for research using these technologies, organizational behavior (OB) is only just beginning to pursue this area. Upon searching all journals for each technology term, the compiled list was further refined by only retaining papers that discussed a specific OB, management, or organizational theory in the context of that technology. This resulted in a list of 88 papers, consisting of 78 research articles, 5 editorials and 5 book reviews

Theory categories
Data Analytics
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