Abstract
Balanced scorecard (BSC) provides an integrated view of overall organizational performance and strategic objectives. Using financial and non-financial measures, the Balanced Scorecard (BSC) approach appraises four dimensions of firm performance: customers, financial (or shareholders), learning and growth, and internal business processes. This research first summarized the evaluation indexes synthesized from the literature relating to HR(Human Resource) performance measurement. Then, indexes fit for Performance Evaluation can be selected from the system easily base on API indicator. Finally, BSC map is created to explore a new kind of performance management model.
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