Abstract
In recent years, technology has been developed as an important resource for health care management, especially in regard to chronic conditions. In the broad field of eHealth, mobile technology (mHealth) is increasingly used to empower patients not only in disease management but also in the achievement of positive experiences and experiential growth. mHealth tools are considered powerful because, unlike more traditional Internet-based tools, they allow patients to be continuously monitored and followed by their own mobile devices and to have continual access to resources (e.g., mobile apps or functions) supporting health care management activities. However, the literature has shown that, in many cases, such technology not accepted and/or adopted in the long term by its users. To address this issue, this article reviews the main factors influencing mHealth technology acceptance/adoption in health care. Finally, based on the main aspects emerging from the review, we propose an innovative approach to mHealth design and implementation, namely P5 mHealth. Relying on the P5 approach to medicine and health care, this approach provides design suggestions to address mHealth adoption issues already at the initial stages of development of the technologies.
Highlights
Chronic conditions pose challenges to health systems worldwide
New technologies for health are recognized as having a great impact on health promotion and management (Bert et al, 2014; Mirkovic et al, 2014; Barello et al, 2016; Hood et al, 2016; Jacobs et al, 2016). These tools make it possible to develop and implement integrated, sustainable, patient-centered services, and promote an effective exchange between patient and doctor, with the patient taking an active role in the health care process
The design and development of advanced mHealth tools should make use of the tremendous opportunities offered by these tools and should be based on the application of specific research techniques in order to (1) identify users’ characteristics, needs, and contexts of use; (2) develop efficient and personalized decision support tools to help patients to make the right decisions about their health; and (3) test the technology’s effectiveness and adequacy at multiple steps of their implementation in the field
Summary
Alessandra Gorini1,2* , Ketti Mazzocco, Stefano Triberti, Valeria Sebri, Lucrezia Savioni and Gabriella Pravettoni. MHealth tools are considered powerful because, unlike more traditional Internet-based tools, they allow patients to be continuously monitored and followed by their own mobile devices and to have continual access to resources (e.g., mobile apps or functions) supporting health care management activities. The literature has shown that, in many cases, such technology not accepted and/or adopted in the long term by its users. To address this issue, this article reviews the main factors influencing mHealth technology acceptance/adoption in health care. Relying on the P5 approach to medicine and health care, this approach provides design suggestions to address mHealth adoption issues already at the initial stages of development of the technologies
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