Abstract
The smart grid is an integrated management ofpower demand and supply that cannot be achieved withoutefficient power demand management because it integratesinformation technology and shares power information in real timeto maximize power efficiency. Efficient power demandmanagement must prevent or minimize risks in advance betweenthe customer and the demand management provider. This studyproposes a method that can evaluate the risks that impede efficientpower demand management and select the most robust demandmanagement provider with respect to these risks. This paperapplies the Grey system theory to obtain objectivity by calculatingthe quantitative value and risk ambiguity of uncertainty. Sixpower demand management service providers are evaluatedthrough the opinion of four risk management experts consideringeight risk factors with a view to selecting the optimum powerdemand management service provider for the consumer. Inconclusion, this study applies the Grey system theory to the riskfactors of six power demand management service providers,determines the ranking from the best power demand managementservice provider to the inferior power demand managementservice provider, and provides the most desirable provider tocustomers.
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