Abstract

Many researchers in various disciplines have focused on extracting meaningful information from social media platforms in recent years. Identification of behaviors and emotions from user posts is examined under the heading of sentiment analysis (SA) studies using the natural language processing (NLP) techniques. In this study, a novel TCNN-Bi-LSTM model using the two-stage convolutional neural network (TCNN) and bidirectional long short-term memory (Bi-LSTM) architectures was proposed. While TCNN layers enable the extraction of strong local features, the output of these layers feeds the Bi-LSTM model that remembers forward-looking information and capture long-term dependencies. In this study, first, preprocessing steps were applied to the raw dataset. Thus, strong features were extracted from the obtained quality dataset using the FastText word embedding technique that pre-trained with location-based and sub-word information features. The experimental results of the proposed method are promising compared to the baseline deep learning and machine learning models. Also, experimental results show that while the FastText data embedding technique achieves the best performance compared to other word embedding techniques in all deep learning classification models, it has not had the same outstanding success in machine learning models. This study aims to investigate the sentiments of tweets about the COVID-19 vaccines and comments on these tweets among Twitter users by using the power of Twitter data. A new dataset collected from Twitter was constructed to be used in experimental results. This study will facilitate detecting inappropriate, incomplete, and erroneous information about vaccination. The results of this study will enable society to broaden its perspective on the administered vaccines. It can also assist the government and healthcare agencies in planning and implementing the vaccination's promotion on time to achieve the herd immunity provided by the vaccination.

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