Abstract
Selection of suitable computer-supported collaborative design (CSCD) technologies is crucial to facilitate successful projects. This paper presents the first systematic method for engineering design teams to evaluate and select the most suitable CSCD technologies comparing technology functionality and project requirements established in peer-reviewed literature. The paper first presents 220 factors that influence successful CSCD. These factors were then systematically mapped and categorised to create CSCD requirement statements. The novel evaluation and selection method incorporates these requirement statements within a matrix and develops a discourse analysis text processing algorithm with data from collaborative projects to automate the population of how technologies impact the success of CSCD in engineering design teams. This method was validated using data collected across 3 years of a student global design project. The impact of this method is the potential to change the way engineering design teams consider the technology they use and how the selection of appropriate tools impacts the success of their CSCD projects. The development of the CSCD evaluation matrix is the first of its kind enabling a systematic and justifiable comparison and technology selection, with the aim of best supporting the engineering designers collaborative design activity.
Highlights
Computer-supported collaborative design (CSCD) is the application of technologies to support a design process involving several parties and usually in distributed locations
The research question established for the systematic literature mapping was “What are the factors which contribute towards successful CSCD in engineering design teams?”
The use of the CSCD evaluation matrix populated by the Global Design Project (GDP) data has revealed insights into the class that could help with the development of this class and demonstrates its value
Summary
Computer-supported collaborative design (CSCD) is the application of technologies to support a design process involving several parties and usually in distributed locations. Technologies which support CSCD and the technology functionalities which facilitate collaborative design are essential for distributed design in digital or mixed environments. Technologies might include everyday communication methods such as e-mail, video conferencing and messaging (Shen et al 2015) or specialist technologies such as digital whiteboards, groupware systems and knowledge management systems (Hsu 2013; Borsato et al 2015; Shen et al 2015). These technologies have been adopted by the more general consumer with free technologies offering functionalities such as document versioning
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