A Novel Hybrid Sentiment Analysis Classification Approach for Mobile Applications Arabic Slang Reviews

Abstract

Arabic language incurs from the shortage of accessible huge datasets for Sentiment Analysis (SA), Machine Learning (ML), and Deep Learning (DL) applications. In this paper, we present MASR, a simple Mobile Applications Arabic Slang Reviews dataset for SA, ML, and DL applications which comprises of 2469 Egyptian Mobile Apps reviews, and help app developers meet user requirements evolution. Our methodology consists of six phases. We collect mobile apps reviews dataset, then apply preprocessing steps, in addition perform SA tasks. To evaluate MASR datasets, first we apply ML classification techniques: K-Nearest Neighbors (K-NN), Support vector machine (SVM), Logistic Regression (LR), and Random Forest (RF), and DL classification technique: Multi-layer Perceptron Neural Network (MLP-NN). From the examination for pervious classification techniques, we adopted a hybrid classification approach combined from the top two ML classifier accuracy results (LR, RF), and DL classifier (MLP-NN). The findings prove the adequacy of a hybrid supervised classification approach for MASR datasets.