Abstract

Corporate social responsibility (CSR) is now extensively promoted in the European Union and highly desired by stakeholders. However, from a manager’s point of view, the question of whether or not corporations should conduct CSR activities is controversial because of the accompanying high cost and uncertain benefits. The vast empirical literature appears to be rather inconclusive with respect to the question of whether CSR business engagement creates or destroys financial performance (FP). This study suggests that the inconsistent findings may be due to the use of aggregated CSR measures and a linear approach, as well as the omission of the industry or country context. Thus, the purpose of this study is to provide an updated assessment of the relationship between CSR and FP. Based on content analysis, we developed four individual CSR disclosure indices, corresponding to the environmental, human resources, product and customers, and community involvement dimensions, instead of an overall CSR composite score, and we examined their impact on accounting-based measures. We applied both linear and non-linear approaches. Data from Poland’s banking industry for the period 2008–2015 provided the background for this study. Our results confirm the existence of a U-shaped relationship between human resources and FP, and an inverse-U-shaped relationship between FP and community involvement, and FP and product and customers. This study contributes not only to the CSR literature by providing new insights into this relationship between CSR dimensions and FP, but it also offers policy suggestions for both bank managers and government regulators.

Highlights

  • In recent years, the concept of corporate social responsibility (CSR) has been promoted extensively by authorities in the European Union (EU), mainly because of its pioneering role in fostering sustainable development, innovation, and competitiveness in the EU’s social market economy

  • This study investigated the relationship between CSR dimensions and financial performance (FP) in Polish commercial banks

  • Further analysis of non-linear models revealed the existence of a U-shaped relationship between Human resources disclosure index (HR) and net interest margin (NIM), and inverse-U-shaped relationships between Community involvement disclosure index (CI) and NIM, as well as product and customers (PC) and return on assets (ROA)

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Summary

Introduction

The concept of corporate social responsibility (CSR) has been promoted extensively by authorities in the European Union (EU), mainly because of its pioneering role in fostering sustainable development, innovation, and competitiveness in the EU’s social market economy. There has been a shift from ethics-oriented studies at the macro level towards performance-oriented studies focused on the organizational level This ‘progressive rationalization’ of the concept has moved the discussion from whether CSR is necessary to how to implement it in order to deliver optimum benefits, and justify the decision to act. The decisive question that has to be answered is whether CSR is associated with an increase in company financial performance (FP). Freeman et al [3] argue that the company’s aim is to meet the needs of all stakeholders; if this is done, profit will be made In this view, profit is a consequence of the company’s activity, including CSR initiatives. Understanding the financial profitability of CSR activities seems to be more important than their social benefit. A commonly identified reason for these diverse, and at times even contradictory, results is the choice and measurement of both the CSR and FP constructs [27,28]

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