Abstract

Supplier selection is a multi-criteria problem which involves both qualitative and quantitative factors. It is a complex, multi-person and group decision-making process that can be improved by systematic and logical approaches to assess priorities based on the inputs of several people from different functional areas within the company. In this research work, the authors have shown how fuzzy analytic hierarchy process (F-AHP) can be effectively used with failure mode and effects analysis (FMEA) approach for selecting the best supplier in risk’s environment. F-AHP is used to determine the relative weight of every criterion and FMEA is used to calculate the risk of every criterion and sub-criterion related to the supplier. Therefore, this research proposes a new failure mode and effects analysis (NFMEA) approach to select the best supplier from the supply chain risk’s environment.

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