Abstract
Product Service System (PSS) is introduced as a new concept which means the products and services can be integrated to a package and delivered to customer. From the definition and classification, a PSS can be seen as a system including a set of servicing modes of product. Therefore, designing appropriate PSS to satisfy customer requirements is an important issue in current research. This article reviews current design methodologies and categorized them into three patterns. Each pattern has its advantages and limitations. Hence a new design approach is proposed in this paper. This approach includes integral develop process and focuses on the conceptual design of PSS, which requires innovative thinking to identify possible servicing modes according to customer requirements. Then the evaluation method is provided to help designers to select the principle conceptual solution.
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