Abstract
This chapter provides an insight into the topic of smart destinations. By adopting smart technologies, tourism destinations, as well as cities, gain more opportunities to offer better quality of life for residents and visitors. Smart cities aim to improve resource management, sustainability, and living conditions in urban environments by utilizing ICTs. The concept of smart tourism destination, deriving from smart city, refers to the use of technology in tourism destinations to increase the service quality and tourist satisfaction by focusing on tourists' expectations. In other words, smart tourism destinations aim to integrate technology into the destination for these purposes. This chapter presents the concepts of smart city, smart tourism, and smart destination. The emergence of smart city and smart destination concepts and the issues and challenges they might face are discussed. In addition to some future research directions, a brief discussion on potential controversies is presented.
Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
