A New Approach for Consumer Protection with Business Intelligence and Data Visualization

Abstract

According to the current market usage in Sri Lanka, there is no proper system to manage the buying and selling process of consumer goods and services. This paper presents a possibility of developing a systematic and essential food items management system using a mobile application with public and private interventions benefiting both the trade and the consumer is being explored. The authors discussed a methodology for managing essential food items through business intelligence and data visualization. It connects the trade and consumer sectors and the public and responsible private sectors related to this sector through a mobile application and presents data related to this sector through business intelligence forecasting and visualization methods. This research will also help reduce consumer problems by building transparency in the essential foodstuff sector. It will also systematically update the future of the essential food and beverage industry. The findings contribute to the body of knowledge on the New Approach for Consumer Protection with Business Intelligence and Data Visualization.