Abstract

Frauds and default payments are two major anomalies in credit card transactions. Researchers have been vigorously finding solutions to tackle them and one of the solutions is to use data mining approaches. However, the collected credit card data can be quite a challenge for researchers. This is because of the data characteristics that contain: (i) unbalanced class distribution, and (ii) overlapping of class samples. Both characteristics generally cause low detection rates for the anomalies that are minorities in the data. On top of that, the weakness of general learning algorithms contributes to the difficulties of classifying the anomalies as the algorithms generally bias towards the majority class samples. In this study, we used a Multiple Classifiers System (MCS) on these two data sets: (i) credit card frauds (CCF), and (ii) credit card default payments (CCDP). The MCS employs a sequential decision combination strategy to produce accurate anomaly detection. Our empirical studies show that the MCS outperforms the existing research, particularly in detecting the anomalies that are minorities in these two credit card data sets.

Highlights

  • Credit cards are widely used because they ease our daily transactions in many ways

  • This research aims to design a Multiple Classifier System (MCS) for mitigating the low anomaly detection rate problem on the credit card data sets utilised in this study

  • We focused on the minority classes: (i) the credit card frauds and (ii) the credit card default payments

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Summary

Introduction

Credit cards are widely used because they ease our daily transactions in many ways. According to [1], the global credit card fraud losses have shown an uptrend, from USD 9.84 billion in the year 2011 to USD 27.69 billion in the year 2017. It is reported that the worldwide credit card fraud is expected to reach a total of USD 31.67 million by the year 2020. The Malaysian banking sector reported a total loss of RM 51.3 million in the credit card fraud in the year 2016 [2]. It was reported that in the year 2016, the outstanding balance of credit card holders in Malaysia is RM36.9 million and 12.8% of them failed to pay the minimum payment of the balance [3].

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