Abstract

ABSTRACT Maintenance strategy selection is a challenging process in building maintenance and facility management (FM). In addition to financial constraints, multiple criteria need to be considered to increase the efficiency of maintenance decisions. The purpose of this study is to demonstrate a structured and systematic decision-making approach in building maintenance and FM. For this purpose, a new generation multi-criteria decision-making method, Choosing by Advantages (CBA), is utilized. CBA allows for the consideration of multiple criteria and their advantages. CBA identifies the most-value generating alternative without initially considering cost. Cost, in turn, is defined as a constraint and included later in the process after determining other advantages are established. In addition, CBA facilitates group decision-making. The implementation of the CBA-based decision-making framework is presented using a hypothetical case study. The proposed systematic decision-making approach, which aids in improving the outcome of decisions, is promising in decision-making as well as resource allocation for maintenance needs in FM.

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