A multi-objective optimisation approach for order management: incorporating activity-based costing in supply chains

Abstract

Most of the supply chain order management decision making models proposed in the literature are based mainly on the material flow and capacity constraints without any consideration to the profitability factor. In this paper, we develop a multi-objective mixed-integer programming (MIP) model which considers profitability in order to effectively manage order acceptance decisions in supply chains, subject to capacity constraints by using activity-based costing (ABC). While there are a numbers of decision-making models in literature integrating ABC in supply chains, this study expands the previous models with a more customer-oriented approach. The proposed model fulfils a desirable amount of orders completely and accepts selective number of orders partially with an objective of minimising the amount of residual capacity and increasing the profitability.