A multi-modal dialogue analysis method for medical interviews based on design of interaction corpus

Abstract

We propose a multi-modal dialogue analysis method for medical interviews that hierarchically interprets nonverbal interaction patterns in a bottom-up manner and simultaneously visualizes the topic structure. Our method aims to provide physicians with the clues generally overlooked by conventional dialogue analysis to form a cycle of dialogue practice and analysis. We introduce a motif and a pattern cluster in the designs of the hierarchical indices of interaction and exploit the Jensen---Shannon divergence (JSD) metric to reduce the number of usable indices. We applied the proposed interpretation method of interaction patterns to develop a corpus of interviews. The results of a summary reading experiment confirmed the validity of the developed indices. Finally, we discussed the integrated analysis of the topic structure and a nonverbal summary.