Abstract

Intent identification is the key technology in dialogue system. However, not all online queries are clear or complete. To identify users' intents from those fuzzy queries accurately, this paper proposes a multi-factor classification framework on the query level. Experimental results on our online serving system JIMI demonstrate the effectiveness of our proposed framework.

Full Text
Published version (Free)

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call