A multi-attribute value approach for selection of course modality – A preliminary model

Abstract

The pandemic resulted in universities offering more online classes than the earlier norm. The critical question arising with this shift is: are all classes fit for online delivery? Are all students fit for online learning? How can a one-size-fits-all approach be applied to selecting a course modality at different higher education institutions? What shall be the decision criteria for the selection of course modality of different courses for students? This study aimed to find the strengths, weaknesses, opportunities, and threats (SWOT) of online and face-to-face offerings for the construction finance course in the construction management department. The same instructor taught the two different modalities: face-to-face and online. Students at the end of the semester completed a SWOT questionnaire for online and face-to-face learning. The questionnaire covered the following attributes: course content, technology, assignments, tests, grades, communication, and any other attribute the student suggested. The SWOT matrix showed that students had mixed responses toward face-to-face and online course delivery and learning. This study proposes a preliminary multi-attribute value model for selecting course modality. A simple case is formed to show the value of the decision-making framework for the respective decision.