A model of social responsibility for start-ups: developing a cross-fertilisation of responsible innovation, the lean start-up approach, and the quadruple helix approach

Abstract

ABSTRACT In this paper, we cross-fertilise responsible innovation (RI), the Lean Start-up approach (LSA) and the Quadruple Helix approach (QH) within one model: the social responsibility for start-ups model (SRSM). SRSM aims to instil responsibility into the start-up innovation process by ensuring that the voices of stakeholders from all four helices are taken into account, whilst providing an assessment of current impacts in these areas compared with the ambition of start-ups. This helps to identify room for improvement in order to provide an iterative, lean approach for start-ups to inform the strategy of the start-up cycle, which incorporates the four helices of the QH, and the four process requirements found in RI theory (anticipation, reflexivity, inclusiveness, and responsiveness). This model works as a way to operationalize responsibility in start-ups. This paper fills a gap where there is a lack of suitable approaches for start-ups to follow and implement.