Abstract
ABSTRACTPolice forces in the UK employ specially trained Crime Scene Examiners (CSEs) to provide forensic science support to the investigation of crime. Previous research (Bradbury and Feist 2005; Williams 2004) has shown wide variations in the management, deployment, and performance of this staff group and, as such, there is a need to develop performance indicators as a measure of effectiveness. This paper looks at the performance and management of CSEs in Durham Constabulary and discusses a model that focuses on the quality of the work of CSEs rather than the quantity of scenes visited, fingermarks lifted, or DNA samples collected. Durham Constabulary focuses on three main areas of performance to manage their crime scene examiners: level of activity, quality of materials collected, and the conversion of forensic materials into intelligence matches. In this paper we explore a model of performance management that demonstrates how activity measures and review processes can be implemented and utilized to pr...
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