Abstract

BackgroundThe study aims to investigate stress-inducing potentials of problem-solving activities (e.g., goal elaboration, decision making, and information seeking) within an authentic problem-solving task from the business administration domain. Furthermore, the study aims to investigate stress-reducing potentials of personal characteristics (e.g., self-efficacy beliefs, vocational experience).MethodsA mixed-methods design was chosen to investigate in-depth processes during domain-specific problem solving, using a computer-based office simulation. Personal characteristics were assessed by questionnaires and tests before the task. Cardiovascular and electrodermal reactivity were measured continuously during the task. Problem-solving activities were coded on the basis of screencasts and think-aloud recordings. Changes in physiological reactivity were estimated on the basis of problem-solving activities and personal characteristics via multilevel regression analyses.ResultsThe problem-solving task in general was associated with stress reactions. There were no significant main effects of self-efficacy beliefs, vocational experience, and general intelligence. However, changes in heart rate depended on an interaction between vocational experience and activities including goal elaboration and definition. Furthermore, problem-solving activities including decision making were significantly associated with an increase of amplitudes of detected skin conductance responses. A negative correlation found between the problem-solving score and the LF/HF ratio indicates that higher physiological arousal during the problem-solving task was accompanied by lower problem-solving performance.ConclusionIt seems to be worthwhile to integrate physiological methods in domain-specific research practice to a greater extent. An essential advantage of such methods can be seen in the measurements’ relative independence from self-reported biases that seems to be especially important for high-frequency measurements within the scope of process-accompanying surveys and/or when investigating implicit aspects of action processes: from this, some new methodological perspectives for empirical research in VET could be developed. However, one has to consider that physiological measures alone are not objective or meaningful in this context, but rather have to be interpreted in their interplay with psychological parameters (e.g., experiences, behaviors) or with particular situational stimuli.

Highlights

  • The study aims to investigate stress-inducing potentials of problemsolving activities within an authentic problem-solving task from the business administration domain

  • heart rate (HR) is significantly negatively correlated with root mean square of successive differences (RMSSD), and positively correlated with skin conductance level (SCL) and the low-frequency domain (LF)/high-frequency domain (HF) ratio; the LF/HF ratio is positively associated with SCL and skin conductance response (SCR)

  • The baseline of perceived stress is significantly positively associated with HR, the LF/HF ratio, and SCL

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Summary

Introduction

The study aims to investigate stress-inducing potentials of problemsolving activities (e.g., goal elaboration, decision making, and information seeking) within an authentic problem-solving task from the business administration domain. Contemporary research on domain-specific problem solving in vocational education and training (VET) uses sophisticated statistical approaches for the assessment of structure models of domain-specific problem-solving competence (e.g., Achtenhagen and Winther 2009; Nickolaus et al 2012). Some of these measurement approaches focus on emotional states, which occur in response to problem confrontation (Rausch et al 2016). Effort has to be put into cognitive and behavioral problem-solving activities in order to reduce a given barrier (Funke 2012; Newell and Simon 1972) To overcome such barriers, action-regulation processes are necessary. Such processes require different tasks and activities including goal elaboration and definition, information seeking and recording, forecasting and planning, decision making, performing goaloriented actions and operations, and action control and reflection (Dörner and Wearing 1995)

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