Abstract
An assessment of agility is not an easy task since agility has been differently defined in literature, and it is not convenient to measure by experiment in practice. The objective of this paper is to propose a methodology to assess the agility performance under uncertainties based on level 1 of SCOR-Make process metric including the upside make flexibility (AG1.1), upside make adaptability (AG1.2), and downsize make adaptability (AG1.3). The proposed methodology consists of predictive models, which are a deterministic linear programming (LP) model and LP model with uncertainties, and algorithms to assess the agility measures. A case study of a bottled-water factory is conducted to demonstrate the application of the proposed methodology. The case study shows that the proposed methodology can effectively determine the agility measures. It can also be adapted to answer other agility related practical questions that are different from the SCOR definition.
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