Abstract

Summary A study of whether, and how, small‐scale cattle keepers in a selected village in Mauritius were managing information was conducted with respondents in 59 households. A qualitative approach was followed using ethnography based on direct and participant observation, in‐depth semi‐structured interviews and grounded theory. Postulated structures of information were used as a starting point for data collection to identify the actual structures, and associated management practices. An ‘OPI’ approach to respondents was followed, involving an outside ('O'), periphery ('P') and inside (T) approach. These were a succession of interactions of increasing depth. Triangulation gave to the responses more validity and reliability. Recording of data was done after the interviews and away from the households. Content analysis of the data established patterns, concepts and categories of structures to show how the information was being managed. The outcomes included new findings about aspects of financial management by these small‐scale and part‐time cattle keepers, of use to extension programmes. The method is suggested as a structured, formal process to guide extension workers or consultants in their understanding of the situations in which they work.

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