Abstract
The explicit and tacit knowledge of workers constitute as valuable resources, as they enable organizations to perform their functions successfully. Such knowledge is derived from the qualification and experience of workers. On the other side, there are factors that favor the loss of this knowledge in organizations, as for example, the natural aging of workers and consequently the retirement and staff turnover. Because of these reasons, it becomes important for any organization to seek the preservation of its explicit and tacit knowledge. The Knowledge Management seeks to assist in the tasks of identification, organization, preservation and transmission of such knowledge. At the Nuclear Engineering Institute, three systems were developed and implemented to help in the Knowledge Management area: CarpeDIEN, a repository of research data based on the DSpace software; the “Nuclear Energy in Magazines”, a peer-reviewed academic journals management system based on the Open Journal Systems software; and WikiIEN, a wiki based on the MediaWiki software. Each of these systems presents a different proposal and workflow. The objective of this paper is to present the characteristics of each system, a method to compare them based on criteria presented in the literature and to point their weaknesses. The results showed that the method is a proactive tool to provide a basis for choosing the most appropriate system for a given need in an organization.
Highlights
Knowledge management is the process of creating, storing, managing, using and sharing the knowledge and information of an organization [1]
WikiIEN, Nuclear Energy in Magazines (NEM) e CarpeDIEN were evaluated by five experts
We proposed a method that uses criteria, classified into 7 categories, and the judgment of the experts in knowledge management (KM) systems
Summary
Knowledge management is the process of creating, storing, managing, using and sharing the knowledge and information of an organization [1]. On the Nuclear Engineering Institute (IEN), a Brazilian federal research institute of the Nuclear Energy National Commission (CNEN), three systems are in use on this field: WikiIEN, Nuclear Energy in Magazines and CarpeDIEN. These systems are web applications, a kind of software that runs on a combination of web server (the processing and data storage side) and web browser (the user interface side) over a computer network, such as the internet or the IEN’s intranet network [6]. Each of these web applications have different purposes and function differently from each other
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