Abstract

AbstractKnowledge map is an important and effective instrument for enterprise knowledge management. A large number of unordered knowledge resources in the enterprises bring about difficulties to the knowledge map construction. It is necessary to construct the enterprise knowledge map from a systematic perspective. Considering influences of individual's cognition on the organizational knowledge structure, this paper introduces social classification into the enterprise context and proposes a three‐level architecture for enterprise knowledge map construction, i.e. the individual knowledge tagging, the domain topic selection and the inter‐domain association analysis layer. In this architecture, domain serves as the basic unit to display knowledge and their relationships, as well as provides a pragmatic context for knowledge navigation and reuse. Incorporating the above elements, a method is formulated and applied to a real‐world case. Copyright © 2009 John Wiley & Sons, Ltd.

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